www.sennheiser.com or contac t your Sennheiser partner.. Hi all, Im from London and need to send my pair of Momentum 2's in for repair under warranty but I can't find any info as to where to send them or even to email/talk to someone regarding the issue. Five tweeters, six woofers and two top firing speakers are controlled by a sophisticated processor, to deliver room-filling sound. All Sennheiser product carry 2 years of international warranty against any manufacturing defects. Unless you submit proof of purchase, which will be verified by your local Sennheiser service partner, you will be obliged to pay for any repairs that are carried out. AMBEO Soundbar. Sennheiser Service & Support. Famous musicians who use Sennheiser are Rihanna, Lily Allen, Jamiroquai, Seal, Alicia Keys, Neil Young, Madonna, Beyoncé and Chris Martin amongst others. Further, this warranty is voided by removal or alteration of identification labels, serial numbers or safety labels on the product or its parts. If it is user-created problems then warranty does not cover it. Sennheiser offers its 2 Years Manufacturing Warranty in India through its Authorized Service Partner Sennheiser India. 1.2.Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. If you are unable to locate your proof of purchase, you can send us the product and we will check if it is genuine and the warranty status of the product. Sennheiser Electronic Corporation (referred to as SEC or Sennheiser for the duration of this document) warrants to the original purchaser that the product purchased will be free of defects related to manufacturing, parts, materials, and workmanship under normal and accepted use. more. We would like to thank all our customers for their support since we launched Sennheiser's Professional parts website almost 10 years ago. audio issues, internal damages etc. This new Sennheiser headset is economic and allows you to enjoy calls hands-free. 0333 240 8185 To make a claim under warranty you will need to provide a proof of purchase, which may be a receipt, delivery note, or other document which clearly shows the product details and date of purchase. All you gotta do is make sure that the issue with your product is eligible for warranty claim. For the current warranty conditions, please visit our website at. For some products a different warranty period applies. Register an account with Sennheiser Pro Spares Please complete the fields below. Our very first on-line order was processed on 12th May 2011. Customer can avail warranty against manufacturing defect, if any. The warranty terms and conditions can be found here . Sennheiser products belong to the most visited ones on our website. Unfortunately this website will gradually begin to wind down durng May. Simply connect to your computer and you're ready to start chatting and calling on the internet (Skype, Voipbuster, etc...) Hands-free with Comfort. In the first instance please contact the seller. All Products. To make a claim under warranty you will need to provide a proof of purchase, which may be a receipt, delivery note, or other document which clearly shows the product details and date of purchase. Digitize your AV management workflow. For products which are out of warranty we offer a flat rate repair service – you can find the prices when you select this option below. All products and parts replaced become the property of Sennheiser electronic GmbH & Co. KG or their service partners. Digitize your AV management workflow. Sennheiser is committed to providing audio solutions to help you live, work, learn, communicate, collaborate, and create in a world of constant change. But this is if it is Sennheiser'defect only. In August 2018 I purchased a set of Sennheiser CX 6.00BT Wireless In-Ear Earphones. The limited warranty applies only to products that belong to the time of purchase to the current Sennheiser sales program. benefits given to you in the Sennheiser warranty are in addition to other rights and remedies you have under law. If we decide the product is out of warranty you will be contacted to make payment before the repair is completed. The award-winning DW series of DECT wireless headsets are designed to provide the ultimate experience for business users. The limited warranty applies only to products that belong to the time of purchase to the current Sennheiser sales program. Sennheiser products are covered by a warranty for two years from the original date of purchase. © 2021 Sennheiser electronic GmbH & Co. KG | United Kingdom, minor faults or deviations in the quality of a product which do not affect the product’s value or fitness for its intended purpose, any accessories supplied with the product, rechargeable and disposable batteries (these products have a shorter service life, the length of which also depends on the frequency of use). Like anything else, regardless of fault, if it is beyond the warranty period it … These Bluetooth sports headphones give you additional flexibility during training, as the connection cable not only ensures stability and a firm fit, but also makes your sports headphones easy to use. Please retain your sales receipt (or your warranty … so I don't get why you are asking it. The provisions of the UN Convention on the International Sale of Goods do not apply to this service. The Sennheiser Presence Grey UC is an excellent Bluetooth headset solution, designed for mobile professionals. 2. Compatible Products. Signals were Sennheiser Club Orpheus dealers almost since its inception. The original Sennheiser product you have purchased is covered by a warranty of 24 months. i.e. Sennheiser Control Cockpit. There is a gap in the middle of the headband , for charging , although you do not feel this . By August 2019 I returned these under warranty after reporting the following issue. The company warrants the workmanship for 2 years. If you are based outside of the UK please contact your local distributor who will be able to assist you. Additional questions? For the exact duration of your warranty, please refer to the separate extended warranty table. Prices are reduced, by the way. Product Information Sennheiser RS175 wireless headphones, i try them for 3 days, apart from the expensive price. Serial Number: (if applicable) Please upload a copy of your receipt: (can be .PDF, .JPG, .GIF, .PNG format less than 3MB in size) ** Receipt image / PDF of email receipt is required for Warranty submission purposes**. Immersive 5.1.4 sound Packed into its stylish case are no fewer than 13 independent drivers. Sending headphones in under warranty in the UK. Software. If you wish to file a claim under the warranty, please contact your local service partner for detailed return instructions. Warranty The original Sennheiser product you have purchased is covered by a warranty of 24 months. Consumers may be entitled to statutory rights in their own countries which are not restricted by these warranty terms and conditions, as the warranty is governed by the laws of the country in which the Sennheiser product was purchased by the consumer. The warranty period begins on the date of purchase of brand new, unused products by the first end user. An up-to-date list of all service partners of Sennheiser electronic GmbH & Co. KG worldwide is available on the internet at Service Partners Worldwide. Close. Sales & Offers. operating errors, mechanical damage, incorrect operating voltage) Proper use for the purposes of this warranty is defined as use of the product under the conditions stated in the instructions for use. If, within the warranty period, the product is determined to be defective (at the date of original purchase) due to improper materials or workmanship, Sennheiser electronic GmbH & Co. KG or their service partners will, without charge for labour or parts, repair or (at the descretion of Sennheiser electronic GmbH & Co. KG) replace the product or its defective parts. Sending headphones in under warranty in the UK. I sent my HD 600 to Sennheiser USA to do the flatrate repair($150). © 2019 Sennheiser electronic GmbH & Co. KG | United Kingdom, Privacy Policy for further detailed information. ), (Only required if you have an account with Sennheiser UK), Please enter the P.O. The Sennheiser PC 3 CHAT Headset is a great value basic lightweight headset for internet-based calls. The LG manufacturer warranty is only valid when accompanied by the original invoice, sales receipt or confirmation from LGE UK of the warranty period. In order to accept a Warranty claim Sennheiser require a receipt to prove that the item is within the 2 year warranty period and that it is a genuine product from a genuine dealer. Digital workflows for flawless daily business. Within the last month more than 2.8 million product pages of the manufacturer have been hit in our Online Store. For some products a different warranty period applies. audio issues, internal damages etc. The limited warranty applies only to products that belong to the time of purchase to the current Sennheiser sales program. Stay tuned into Sennheiser and enjoy 10% on your next order. Please click here for a list of all Sennheiser distributors and service partners, These Repairs are carried out by an alternate provider. The original Sennheiser product you have purchased is covered by a warranty of 24 months. I found them a bit heavy on the head, your ears get to warm after about one hour of use . For some products a different warranty period applies. If your product has the 'Tile' feature and you have configured this, please ensure you disable it in the headphones before returning to us, to ensure your personal data is removed. If the serial number is defaced, missing or illegible, the warranty with LGE UK is null and void. any modification of Sennheiser products effected by you or a third party, unless Sennheiser has given its prior written consent to the nature and extent of the modification, faults of which the purchaser was already aware at the time of purchase. Warranties will be honoured, so don’t worry about buying from us. Purchases from Ebay are not covered by our manufacturers warranty unless the seller is an authorised Sennheiser dealer. We have the expertise to help and fix any Headphone in or around Torquay. After fully charging the earphones they operated normally for about 10 minutes then switched themselves off with the audio message Power Off. The warranty period begins on the date of purchase of brand new, unused products by the first end user. faults resulting from improper use (e.g. Please refer to the warranty and non-warranty statement here. Warranty Service Options: You may return your Sennheiser product for under-warranty repair or replacement as long as it meets the terms of Sennheiser’s Warranty Statement. Feel free to contact us! Warranty claims can be enforced in any country throughout the world in which the statutory rights of the country concerned are not in conflict with our warranty regulations. All Sennheiser products carry 2 years of international warranty against any manufacturing defects. LSP 500 PRO. Regardless where purchased, our qualified Sennheiser technicians offer specialised non-warranty Headphone repairs. (We will check the manufacturing date of the product from the serial number. Sennheiser wired in-ear headphones are equipped with a connection cable between the ear buds. Sennheiser Logo. Sennheiser products are covered by a warranty for two years from the original date of purchase. Posted by 2 hours ago. Compatible with up to 2 devices, the DW series can be … For the exact duration of your warranty, please refer to the separate extended warranty table. For free and easy to use. 0333 240 8185 With Sennheiser's Presence Series users can enjoy superb audio quality no matter where they are calling from. Please use the form below to request a returns number. No other warranty claims or claims over and above the rights stated in these terms and conditions will be accepted. Most in ear headphones are not repairable so will be exchanged for a replacement pair. Featuring state-of-the-art sound and voice clarity, this headset is also UC optimised and Certified for Skype for Business. For the exact duration of your warranty, please refer to the separate extended warranty table. All warranty claims become void if the product is tampered with by unauthorised persons or repair shops. Might as well make this the official Sennheiser warranty service thread since this is the first result of a google search. ”Sennheiser’s Dolby Atmos soundbar remains the high-end benchmark.” ’What Hi-Fi?’ 2020 award-winner. Digital workflows for flawless daily business. The original Sennheiser product you have purchased is covered by a warranty of 24 months. Headphones Headphones and Headsets Over-Ear Earbuds Wireless Audiophile Music & Entertainment Travel Sports Home & TV Audio Wireless Headphones. … Vereinigtes Königreich http://portal.sennheiser.co.uk/faqs/warranty 36/60/120 USA http://en-us.sennheiser.com/service-support/services/warranty-conditions 36/60/120 Weltweit CABLE-B-KP … Number to cover repair work costs, By submitting this Service Request you consent to Sennheiser processing your personal data in accordance with our Privacy Policy, We are the UK and ROI distributor for Sennheiser and can only offer repairs for UK and ROI customers. For some products a different warranty period applies. In the unlikely event that a Sennheiser product develops a fault within the warranty period, please check the contact details below. Customers can avail of warranty against manufacturing defect if any. We are sorry to hear that you have a problem with your Sennheiser product. Product Information Feel free to contact us! Sennheiser After-Sales Service - Sennheiser Discover True Sound - Top-quality products and tailor made solutions - sennheiser.com Sennheiser electronic GmbH & Co. KG or their service partners may replace defective products or parts with new or refurbished products or parts. MOMENTUM True Wireless 2. Please retain your sales receipt (or your warranty certificate) as proof of purchase. In this case you should … The service policies and warranty statements on this page are relevant for all Sennheiser products and Sennheiser distributed brands. In compliance with th e following requirem ents • RoHS Directive (2002/95/EC) For all Sennheiser models such as the Sennheiser Rt130. Electronic Partners provide local expert non-warranty Headphone repair services nationwide. What is covered under warranty? You need to switch Javascript on to use this form properly. Additional questions? Audiophile. This is a silly question. Register Your Sennheiser or Neumann Product. With advanced intelligibility and three digital noise-cancelling microphones, the Presence is able to adapt to a variety of environments to reduce background noise and wind when being used outside, helping to provide a consistent listening experience. Your details will be remembered so that you can use our express checkout next time you visit The limited warranty applies only to products that belong to the time of purchase to the current Sennheiser sales program. If your model is discontinued they will be replaced with the nearest equivalent model. In 2020, Sennheiser withdrew supply from independent retailers. If the manufacturing date is over 2 years, or we believe the product to not be genuine, we will contact you to make payment for a repair. Headphones & Soundbars. i.e. The warranty terms and conditions can be found here. What is covered under warranty? Proof of purchase must state the date of purchase and name of the product. Order information (EN): 1-877-733-7876 Order information (FR): (952) 392-0981 Product information: 1-(800)-463-1006 For free and easy to use. Goods do not feel this 2.8 million product pages of the UN Convention on the head, ears. Duration of your warranty … Signals were Sennheiser Club Orpheus dealers almost since its inception benchmark. ” ’ What?... More than 2.8 million product pages of the UN Convention on the date of the product from the original product! 150 ) 5.1.4 sound Packed into its stylish case are no fewer than 13 independent drivers supply... Headphone repair services nationwide defaced, missing or illegible, the DW series can be … the. Manufacturer have been hit in our Online Store experience for Business contact your local Partner... N'T get why you are based outside of the product were Sennheiser Club dealers! To warm after about one hour of use should … with Sennheiser 's Presence series users can superb! 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